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Roof Damages

4/11/2018 (Permalink)

Here is a link to the wind advisory that will be affecting us the next few days.

Winter Weather Advisory

Areas Affected: Greater Lake Tahoe Area

NWS Reno (Western Nevada)


* WHAT...Snow expected. Total snow accumulations of 3 to 7 inches, with 6 to 12 inches above 7000 feet, are expected. 

* WHERE...Greater Lake Tahoe Area. 

* WHEN...From 5 PM this afternoon to 9 AM PDT Thursday. 

* ADDITIONAL DETAILS... Gusty winds of 15 to 25 mph with gusts up to 45 mph will cause choppy conditions on Lake Tahoe through the evening. Plan on slippery road conditions, including during the evening and morning commutes. Be prepared for reduced visibilities at times and travel delays over the passes.

Even light snowfall causes major travel delays, especially during periods of high traffic volume. Be sure to allow extra time to reach your destination. Leave extra space between vehicles since it takes longer to stop on slick roadways. The latest road conditions can be obtained by calling 5 1 1.

Truckee River Flood

4/5/2018 (Permalink)

Please be prepared this weekend. Here is the info about the flooding for the weekend.

Flood Warning

Areas Affected: Washoe

NWS Reno (Western Nevada)

...The National Weather Service in Reno has issued a Flood Warning for the following rivers in Nevada... Truckee River At Reno affecting Washoe County Truckee River At Vista affecting Storey and Washoe Counties For the Truckee River...Minor flooding is forecast for Reno and Minor to moderate flooding is forecast for Vista. A strong atmospheric river will impact the Truckee River Basin Friday evening and Saturday...with heavy rain in the eastern Sierra and western Nevada. Snow levels are expected to rise to over 10,000 feet during the period of heaviest precipitation. These river forecasts are based on forecast rainfall and temperature conditions at time of issuance. If actual conditions vary from these forecasts...river conditions will vary accordingly. River forecasts include current and planned reservoir releases. The National Weather Service in Reno has issued a 

* Flood Warning for The Truckee River At Reno. 

* from Saturday morning to Saturday afternoon...Or until the warning is cancelled. 

* At 2:15 PM Wednesday the stage was 8.2 feet. 

* Flood stage is 11.0 feet. 

* Minor flooding is forecast. 

* Forecast...Rise above flood stage to near 11.1 feet by early Saturday afternoon. The river will then fall back below flood stage Saturday afternoon. 

* Impact...At 11.0 feet...Flood Stage...The river will be running near bankfull with minor impacts to parks, trails and low lying areas along the river from Mogul to Highway 395. Flows are expected to crest Saturday afternoon at levels similar to February 10, 2017 and significantly below January 9, 2017. &&

Excessive rainfall may also generate rock and mud slides in steep terrain. Persons living near rivers, creeks, and streams in far western Nevada should monitor the latest weather information at and be prepared to take action. PREPARE NOW by clearing drainages and ditches of debris and move items near the river to higher ground. The next forecast update for this location will be issued Thursday.

Douglas County Flooding

4/5/2018 (Permalink)

This is for our neighbors to the south of Reno. Please be prepared.

Flood Warning

Areas Affected: Douglas

NWS Reno (Western Nevada)

The National Weather Service in Reno has issued a 

* Flood Warning for... Douglas County along the East and West Forks of the Carson River including the main stem of the Carson River from the confluence to the Cradlebaugh Bridge on Highway 395 in western Nevada... 

* Until 1100 AM PDT Sunday 

* Excessive rainfall and snowmelt is forecast for the warned area starting Friday and continuing into Saturday. The biggest impacts are expected to occur Saturday morning through Sunday morning on the rivers and starting as early as Friday afternoon on smaller creeks. The wave of water is currently expected to move downstream of the warned area by Sunday morning. 

* Minor to moderate flooding is expected. Rivers, creeks, streams, urban areas along the river, farmland and pastures, roads, and the low lying area in the Carson Valley are at the greatest risk for flooding. High flows may also impact Cradlebaugh Bridge along Highway 395. 

* Over 2 inches of rain is expected in the upper reaches of the basin with snow levels rising above 10000 feet. Expect snowmelt out of the low and mid level snowpack and runoff to significantly contribute to the amount of water moving through the Carson River system. 

* This includes the following streams and drainages...Daggett Creek... Carson River from the confluence to Cradlebaugh Bridge...Indian Creek...Bryant Creek...Brockliss Slough... Johnson Slough...East Fork Carson River...West Fork Carson River... Home Slough and Fredericksburg Canyon.

Turn around, don`t drown when encountering flooded roads. Most flood deaths occur in vehicles. Follow the directions of emergency management officials. Stay away from river banks and culverts which can become unstable and unsafe.

Good tips for personal rentals

3/29/2018 (Permalink)

Here is a good article if you have any rental properties or are living in a rental property.

3 tips to make sure your rental home is safe from carbon monoxide and fire

The death of a family of fourfrom Iowa at a property in Mexico has illustrated the potentially lethal hazards when renting a home or condominium for vacation.

Authorities say Kevin and Amy Sharp and their two children were found dead on March 23 after theyinhaled a toxic gas in their vacation rental in Tulum.

Websites like Vacation Rentals By Owner (VRBO), which rented the condo to the Sharp family, indicate that the company is not responsible for the condition of the property.

So how do you know if a vacation rental property is safe for your family?

TODAY national investigative correspondent Jeff Rossen spoke with an expert who provided three things you should do the moment you first arrive at your vacation rental in order to protect your family.

Experts believe the toxic gas that killed the Sharp family was most likely carbon monoxide, which is tasteless, odorless and invisible.

Dave Hamilton with the Morris County Public Safety Training Academy in New Jersey noted to Rossen how it's not possible to tell that a hot water heater is leaking gas even by standing right next to it. So there is a crucial item to bring on vacation - a carbon monoxide detector.

Hamilton suggests mounting a battery-operated or plug-in carbon monoxide detector, which can be purchased for under $30, right outside the room that contains the furnace and water heater. Those are usually the common generation points for carbon monoxide.

In many popular vacation destinations in foreign countries, carbon monoxide detectors are not necessarily required by law.

"One of the best things you can do is take one, and put it in your suitcase,'' Hamilton told Rossen. "Travel with it. They're going to protect you."

Another potential danger in vacation rentals is fire, as you would have no idea if the home you rented is up to code.

Hamilton suggests immediately learning where the fire extinguisher in the rental is located and double-checking so that you know how to get to it quickly in case of an emergency.

Hamilton's third tip is making sure you know where all the exits to the home are located so that you have a fire escape plan.

"Not just the front door, you need to know where the secondary exits are,'' he said. "For example, there's a doorway hidden behind this curtain and there's also another doorway half way down the stairs that you would not be able to find in thick black smoke."

Three simple steps - bringing carbon monoxide detector, locating the fire extinguisher and knowing all the exits - can make sure your family can fully relax on vacation.


3/27/2018 (Permalink)

Here is a great story about how to recognize and help a hoarder. Also some of the problems that could occur if the home is not cleaned.

How to Identify Hoarding and Find Professional Help

First, take some time to learn about the disorder. Hoarding is a serious condition that can have emotional, social, financial and even physical effects on a person. The behaviors and situations below are hallmark signs of compulsive hoarding:

  • Avoids throwing away possessions that have no value to them or anyone else.
  • Experiences mild to severe anxiety about getting rid of anything.
  • Repeatedly adding to the hoard without recognition that there is a problem.
  • Rooms in their home can no longer be used for their intended purpose.
  • Possessions are negatively impacting their safety, health or hygiene.

Hoarding tendencies can vary in severity, but if you recognize more than one of these symptoms in your loved one, you need to find professional assistance before moving forward.

The International OCD Foundation can help you find a local therapist who specializes in hoarding disorder.

Helping a Hoarder Clean Up and Organize Their Home

Once you’ve brought in professional help and addressed the underlying issues of their hoarding tendencies, you can start helping your loved one clean their home.

Assess the situation and decide if you can take this on without a professional organizer. Gauge the severity of the hoard, as well as how many people will help you with the cleanup. You should also consider your loved one’s personal progress. A professional organizer can be a huge help if your resources allow.

“A trained professional organizer with hands on experience working with large amounts of clutter will be able to provide sorting and organizing help as well as be able to provide structure to the clean out process,” says Rachel Seavey, Professional Organizer at Collector Care.

If you decide to work with an organizing professional, they can guide you through the process. If not, use the steps below to get started.

Local Flooding

3/22/2018 (Permalink)

Here is the story about our local flooding issues that we are having. Be safe out there.

Washoe County is experiencing some localized flooding throughout the county on Thursday, March 22.


"According to the county the following locations have reports of flooding:

  • Verdi: Minor flooding (infrastructure only) along Hill Lane
  • South Reno/Virginia Foothills: Minor flooding (infrastructure only) along Kivett/Toll Road
  • Belli Ranch along the Steamboat Ditch: Crews are monitoring and have reached out to Steamboat Ditch Co.

Residents are asked to be prepared and take precaution to protect their property as heavy rain and localized flooding is expected throughout the week. 

"With our recent snows, the ground is saturated which is why we are urging people to be prepared as we could see some localized flooding across roadways and properties in flood prone areas” says Operations Division Director, Eric Crump. “While it is natural for some water to be pushed on to the road with high winds, always use caution and never drive through flooded roadways.”

Possible flooding

3/20/2018 (Permalink)

Here is a story about possible flooding in the Reno area.

It all depends on the weather, but the other elements are all there. A fair amount of snow from last week's storms. The ground saturated with moisture and a forecast for another round, possibly much warmer. 

Add to that all the water still left from last year's winter in closed basins like Lemmon Valley and there's ample reason to be prepared.

"So, we get the rain on snow. We get a lot of moisture coming down into some of those drainage systems," said Eric Crump, the Operations Division Director for Community Services. "It can overwhelm a system pretty easily."

If needed, there are nine sandbag locations throughout the county. They've been there throughout the season. In Lemmon Valley walls now contain Swan Lake and there are pumps stationed to send water back in the lake if needed.

"We have the Hesco walls, the Hesco barriers and if we need to pull the trigger on road closures, like Lemmon Drive or something like that we have the triggers in place and we'll do that. We're not expecting right now that this storm could do that, but if it does, we're ready."

But he says the public can help by clearing culverts and drainage channels where possible, calling the county if needed.

"We have hundreds of miles of drainage systems and culverts throughout the county. We do our best. We know where those flood prone areas are. We try to keep our eye on those, but the public is our best ears and eyes out there.

"So, I would just advise the public, if they see water over the roadway don't travel over the roadways. Be safe, be smart. Travel smart and, if they see anything call us at 328-2180."

Car Crash

3/9/2018 (Permalink)

Here is a story of a drunken driver who crashed their vehicle into a barber shop. The barber shop experienced minimal damage but the windows were broken. This is a great example of our services that we at SERVPRO can do for any business that needs to be boarded up and then cleaned up after the accident.

An unidentified driver crashed an SUV into Derby Supply Co. barbershop in downtown Reno at 3 a.m. Wednesday. The vehicle punched a hole in through a window and two-foot thick brick, destroying custom furniture, photographs, antiques and causing water damage to the interior.

“I’m so glad it didn’t happen during the day," said barbershop owner Vinnie Gravallese. "If I was working at my station and someone was over (in the waiting area) it would’ve definitely taken me, and anyone waiting, out.”

Reno Police have not yet provided additional details about the driver or other circumstances of the crash on First and Sierra streets next to the parking garage. The story will be updated when police compile a report

After Flood damage recommendations

3/7/2018 (Permalink)

Here is a few tips from the EPA on what to do and not to do after a flood damage in your area:

Limit contact with flood water.

Flood water may have high levels of raw sewage or other hazardous substances. Early symptoms from exposure to contaminated flood water may include upset stomach, intestinal problems, headache and other flu-like discomfort. Anyone experiencing these and any other problems should immediately seek medical attention. Do not use the sewage system until water in the soil absorption field is lower than the water level around the house. If you have a home-based or small business and your septic system has received chemicals, take extra precautions to prevent contact with water or inhaling fumes. Proper clean-up depends on the kinds of chemicals in the wastewater. Be sure children are protected from chemicals and diseases in flood water. Behavior such as crawling or placing objects in their mouths can increase a child's risk of exposure and sickness.

Standing Water

3/7/2018 (Permalink)

Here is another tip from the EPA about removing standing water in your home:

Eliminate standing water where mosquitoes can breed

Mosquitos can sharply increase after a flood, due to the sudden availability of standing water which they require for breeding -- even very small amounts of water. As flood waters recede be sure to drain, overturn, or empty areas -- no matter how small -- to reduce mosquito breeding areas and help reduce the spread of mosquito-borne diseases.