What our Customers say...


Elijah did an amazing job of cleaning our office. He took care of our office and came in earlier than expected.


Farmers Insurance Agent


Great work, responded to my home in less than an hour. Very professional and reassured me during this stressful time. 

Thank you!!!!

Gabriella G

To Elijah,

Great Job!!!!!!!!


We give thanks to friends like you who have been so giving. With your support, we have been able to care for over 5,600 veterans and their families this year. Construction of our new 12,000 square foot expansion with 21 beds is well underway. We are scheduled to open this house in June 2018. It is because of you that we have been able to provide this support to our veterans. 

Thank you!!!

Enjoy the holidays and we look forward to seeing you next year!!

From the Board and Staff of the Veterans Guest House

Thank you for supporting the Reno Police Department 2017 Drug and Safety Education Program. Your support makes a difference in our community. Only by working together can we hope to stop drug abuse. Let's all work to fight drug abuse

Reno Police Department

SERVPRO of Reno Southwest,

Thank you for your generous donation to the Dayton Senior Center bingo night. The event was a huge success and raised over $1,100.

Thank you,


I had a water damage in my kitchen and had no idea  what to do besides call SERVPRO. They were very knowledgeable and helpful in pointing me in the right direction. Rob was great at keeping me informed of what was happening and why. I wish my insurance was as kind and helpful as the guys at SERVPRO!

Amber P

Jose and the SERVPRO team,

Thank you so much for the flowers. We appreciate the support after our incident.


Melinda and Bree

Dear Jose:

On behalf of Mayor Geno Martini and the City of Sparks Parks and Recreation Department, I would like to thank you for your support of the Sparks 15th Annual Mayor's Cup Golf Tournament. We were pleased to once again have a full field of players at the tournament. With your support, close to $14,000 was raised that day bringing the total generated to more than $100,000.

Proceeds from the Mayor's Cup will be directed to the Sparks Youth Scholarship Fund to help at risk children of all ages and abilities participate  in a broad range of classes and programs in the coming year. Many of these children are in need of structured activities in a safe environment during non-school hours.

Thank you for making a difference in the lives of our local girls and boys. We greatly appreciate your continued support.


Andre Stigall


Thank you so much for offering the very informative and fun CE credit classes! So many topics of Fire and Water losses that are discussed. We always take away very valuable information, that helps us immensely in assisting our clients.

In addition, SERVPRO of Reno Southwest has always been immediately available to answer our questions. They answer our clients questions when they are experiencing any overflowing water and any unfortunate fire events.

Your customer service is and has been outstanding! Much appreciated especially in this day and age of computers and 1-800 numbers. It is so nice to pick up a phone and actually speak with a knowledgeable person to answer and assist with any questions or services.

I always look forward to our classes and working with. You always have an answer and a smile.

Kind regards,

Laura West


I just had to write and tell you how happy I am with the service I received on October 6th, 2017. Your tech, Ryan, did such a wonderful on my carpet! There is a lot of it as well. He arrived right on time and he finished the job almost exactly when he said he would. He was able to remove stains that I thought would never come out. I am not typically comfortable with strangers in my home but he made me feel very ease. I look forward to using SERVPRO in the future and I plan on referring your company to all my family and friends. Thank you again for such wonderful. professional and affordable service.

Sally H


Thank you for taking care of cleaning the trash and spreading the vapor barrier and spraying the fungicide for our house. David and the Hector did a professional and thorough job. Please thank them again for us!!


Terri R

When I moved to Reno in June 2005 I quickly realized the work ethic and the quality of work that came out of this franchise. Regardless of the size or the complexity of the job I could count on this franchise's technicians to keep in constant contact. They would always let me know if there were issues that needed be handled before the customer ever found out about it. I would recommend this franchise many times over.


Former Adjuster for over 3 decades

I want to thank SERVPRO of Reno Southwest for doing an amazing job of cleaning up a horrific murder scene. I asked them to be very discreet. They fulfilled that commitment. I have used them to remove skunk odor from our personal home and I would recommend them for any other future work.

Dick J.

Independent Ins. Agent

"On behalf of TIP of Northern Nevada, I want to thank you for your support. Your sponsorship and attendance at our 6th annual Heroes with a Heart event helps us spread the word about the work TIP does and the need for continued financial support. We appreciate having you at the event."

Gabrielle Totton

Executive Director

"Your staff was so efficient and organized. I can not praise them enough. They came when they said they would, they called when they said they would. They were incredible representatives of your company, especially Robert Harrison the crew chief.