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Here’s How SERVPRO Handles Water Damage in Reno | SERVPRO® of Reno Southwest

1/5/2022 (Permalink)

< img src =”house.jpg” alt = “a house floating in a large body of water" > When water damage strikes, make the call to SERVPRO of Reno Southwest for A-to-Z cleanup and restoration.

Water damage is different from other disasters in that it’s doubly unpredictable. For example, with natural disasters, you have to deal with the unpredictability of outside forces alone.

But with water damage, you never know when a flood could occur, and you don’t know when a pipe might open up inside your wall or a water heater might burst. Two sets of variables can double the frustration.

If you are on of the 14,000 unfortunate homeowners who will deal with a water damage issue today, take a deep breath and click that help link at the bottom. Here’s how SERVPRO can handle your water emergency.

Emergency Contact. Rest easy; you’ve already got an expert on the line. Just answer a few questions to help us understand what’s going on, and we’ll set a time to get on site.

Inspection and Water Damage Assessment. Next step is getting boots on your property and eyes on the damage. We’ll get a feel and put a plan together, and we’ll make you aware of any potential perils stemming from the damage.

Water Removal. Your SERVPRO team brings knowledge to the table and pumps to the scene, and we’ll use them both to get rid of the offensive water that’s got your life upside down. You’ll lose count of how many gallons we’re able to extract.

Damaged Material Removal. Restoration is our priority, but some things may not be able to be saved. We’ll carry those things off and leave the rest of the space in a better situation to get dry.

Cleaning, Sanitizing and Deodorization. Water that invades your home can stain, sour and flat-out stink. We’ve got customized cleaners and techniques to get rid of all of it.

Drying. Our next big priority is getting the place dried out before mold sets up shop. We’ll use highly powerful HEPA vacuums and other equipment to strip every surface of excess dampness.

Monitoring. What we start, we’ll manage. Every day you’ll be seeing and hearing from us on the status of the restoration, and if adjustments need to be made we’ll be right there on top of things.

Repairs and Construction. Now for our last trick, we’ll make your home look Like It Never Even Happened. We’ll go to whatever lengths necessary to repair, restore or reconstruct your damaged areas, so that when we’re finished, you’ll barely even remember we came.

When water damage strikes, make the call to SERVPRO for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like It Never Even Happened.”

The Price of Water Damage | SERVPRO® of Reno Southwest

12/20/2021 (Permalink)

The underside of a sink showing water damage from leaking pipes If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO of Reno Southwest.

When you’re a homeowner, you do everything you possibly can to help protect your home from any disaster.

No one wants to deal with water damage, so we do all we can to help prevent this from happening to our home.

You can do your part to help ensure that your pipes and appliances are well-equipped and maintained. This doesn’t promise that water damage won’t hit you, but it can help ease your mind, knowing that you’ve done all you can to help protect your home.

Here’s a look at water damage by the numbers:

24. This is the percentage of all home insurance claims that pertain to water damage. That’s one out of every 50 homeowners filing a claim in a given year.

48. Water damage can cause mold damage within 48 hours of water entering your home. And dependent on the weather and other circumstances, it doesn’t always take 48 hours before mold will set in.

98. Owning a home with a basement can be pretty cool at times. But when it comes to water damage, a home with a basement has a 98% chance of having water damage at some point.

10,234. The average insurance claim for a water damage issue is $10,234. It may seem like a lot, but not when you consider that water not only damages your possessions but can also do major structural damage to your home.

14,000. Water damage happens so much that you might be shocked at what this number really represents. The number represents the number of Americans who have some kind of water damage every single day!

13,000,000,000. This number alone is shocking, but when it represents the amount of money used to “fix” water damage, it’s even more shocking. In the United States alone, $13 billion is shelled out every year.

While these numbers are astounding and can be overwhelming, the good news is that most water damage is preventable. Maintain everything in your home you can to help stay on the positive side and win against the odds of water damage.

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO to see how we can quickly and fully restore water damage to your home or business.

Why to Call SERVPRO When You Have Mold Issues | SERVPRO® of Reno Southwest

12/20/2021 (Permalink)

A section of a white interior wall showing visible signs of mold If you suspect you may have a mold problem at home, contact SERVPRO of Reno Southwest.

Mold needs three things to grow: moisture, temperature and time.

Anytime there’s a water leak or standing water, or anytime an area of your home has relative humidity that rises above 50% (this happens most often in bathrooms or basements), there’s an increased chance of mold growth.

Mold grows best at temperatures above 77 degrees Fahrenheit, so when indoor temperatures reach that level, the odds of mold growth in damp areas are exponentially increased. This is why it’s even more important to keep humidity down during the warmer months of the year.

Mold removal is no easy feat, nor is it a safe one. If mold is handled improperly, it can spread, fling spores into the air and become an even greater danger. That’s why you need the thorough removal process only SERVPRO provides.

The SERVPRO Process

Our process starts with you. We don’t make assumptions about what you need or try to force solutions on you that your situation doesn’t require. We’ll work with you for a custom solution to your mold issue.

Once we know the specifics, we get to work finding every instance of mold and growth, using the best, most accurate techniques available to detect mold and hidden water sources. Then we move to contain the outbreak, using high-grade equipment to create negative air pressure, which keeps mold from spreading during removal.

We filter the air with powerful “air scrubbers” and HEPA vacuums, capturing microscopic spores to keep them out of your building’s airflow. We work tirelessly to eliminate mold colonies based on the specific growth your home is experiencing.

Restoration: The Secret Sauce

The work isn’t over when the mold is gone. Another thing that sets SERVPRO apart is our commitment to restoration and recovery.

We’ll clean and sanitize your belongings, furniture, decorative items, even your clothes, to make sure your house is completely mold-free and safe. Then we finish the job by restoring areas of the home that may have been damaged by the mold—we’ll handle anything from drywall and carpet to reconstruction of entire rooms and areas.

When you’ve got a mold issue, there’s only one call to make. SERVPRO will be on site fast, and we’ll make it look "Like it never even happened."

Mold is toxic and dangerous. If you suspect you may have a mold problem at home, contact SERVPRO right away.

Prepping Your Home for Winter Weather | SERVPRO® of Reno Southwest

11/24/2021 (Permalink)

A close-up image of a car and tire moving through snow If winter weather should bring damage to your home or business, contact SERVPRO of Reno Southwest for fast, restorative solutions.

Baby, it’s cold outside! That’s what some are singing—and rightfully so. The winter season is sneaking up on us, and even though life can be hectic, we can’t forget about safety.

Every season brings its own hazards, and winter is no different. That’s why we want to ensure that we have brought some things to the front of your mind so you can help keep your family and home safe.

Take a look at a few tips about how you can help keep your place safe.

<h3your-family">Protect Your Family

Communicating is something we all do everyday, but do we communicate about safety? You must review an emergency action plan with your family regularly. By doing this, you can help reduce the fear that will set in if something disastrous does happen.

Another thing to do is ensure your vehicle is ready for the winter weather. You can do this by inspecting your vehicle and making sure that it is in good working condition.

Hopefully you already have an emergency safety kit in your car, but now is the time to update it. Be sure to include things like an ice scraper, batteries for flashlights, warm clothing, a blanket and an NOAA radio.

<h3your-home">Protect Your Home

You’re one of the lucky ones if you haven’t had to deal with frozen pipes. This is the biggest threat to homeowners during the winter season. It can cause costly damage to your home and even create more problems in the future.

Heat sources can be a true lifesaver! But before you use any of them, you must be certain that they are in good condition. Be sure to inspect everything from the vents to the electrical wires. If you use a fireplace, ensure it has been cleaned out and is well-ventilated.

<h3your-pets">Protect Your Pets

Pets need our help to take care of them. They shouldn’t be left outdoors during cold weather—bring them in so that they can share in the warmth.

Certainly we know that not all animals can come indoors, so it’s even more important that you are prepping them a safe shelter. It’s also important to make sure they have plenty of food and water that is thawed.

<h3for-melts-and-flooding">Watch for Melts and Flooding

We think of snow and ice as solid, but once the temperature starts to warm up, melting ice and snow can cause dangerous floods.. It’s important that you stay aware of potential flooding and listen to local authorities so that you know what to expect and you can stay prepared.

If winter weather should bring damage or flooding to your home or business, contact SERVPRO for fast, restorative solutions.

Top Causes of House Fires | SERVPRO® of Reno Southwest

11/16/2021 (Permalink)

img src =”firefighter.jpg” alt = "a firefighter battling a fire with a water hose in hand” > Regardless of the cause, SERVPRO of Reno Southwest is here for you if your home is affected by fire.

To see a home go up in flames from a fire can be devastating, especially if it is yours. House fires can spread quickly and cause mass destruction and devastation.

But despite increased awareness campaigns about fire safety over the last few decades, more than a quarter of all reported fires still occur in the home.

Let’s take the time to review the top causes of house fires, along with how you can prevent them:

Cooking. Kitchen fires are the most common source of house fires, contributing to half of all fires. The leading cause is unattended cooking. Reduce the risk of a kitchen fire by staying in the kitchen while cooking when using the stove, oven or a grill.

Heating equipment. The risk of house fire increases during the cooler months, as more people turn on the heat. Heating implements are the second most common source of house fires due to mishaps and malfunctions. Space heaters are a frequent culprit, since they are often placed too close to flammable materials.

Electrical fires. These days, we rely so much on electrical devices. They’re in every room of the house, and when electricity is not used safely, it’s a danger. Ensure you don’t overload electrical outlets or use frayed cords, and if your house is older, have the electrical system checked regularly.

Intentional fires. While it might be hard to imagine, there are more than 28,000 intentional home fires started every year. By intentional, we mean fires that were started purposefully with the intent of destruction.

Smoking materials. Smoking materials are responsible for only 5% of home fires, but they are the leading cause of civilian fire deaths. These deaths often occur when someone falls asleep while smoking.

Regardless of the cause, SERVPRO is here for you if your home is affected by fire. Contact your local team today to see how we can help.

The Commercial Cleaning Services Your Business Deserves | SERVPRO® of Reno Southwest

10/19/2021 (Permalink)

a SERVPRO employee in PPE prepping an area for cleaning Are you ready to have the cleanest business in town? Contact SERVPRO of Reno Southwest for all your cleaning needs.

SERVPRO is known nationwide for offering custom solutions for homeowners who require restoration services following any kind of accident or disaster. But did you know that we are also passionate about caring for business owners?

We provide restoration services for storm, water, fire, smoke and mold—and commercial properties are no exception! We even offer commercial services to help provide a clean, welcoming condition.

Commercial Services for Businesses of Any Kind or Size

As we know, business owners have a lot on their plate, so SERVPRO makes it our goal to help take some of the burden. You focus more on the business’ efficiency, and we focus on keeping your business beautiful and clean. We work with all types of businesses, including:

Retail facilities, like boutique shops, grocery stores or chain stores. It doesn’t matter if you have a small local business or a nationally known chain store, we treat you both the same! We give you facilities that you can be proud of.

Educational facilities, like after-school tutoring offices, karate classes or schools. In industries that involve lots of children, it’s imperative that you clean the commonly used items. Even regular cleaning isn’t always effective. Cleaning by students and teachers only removes half the bacteria from desks.

Health facilities, like assisted living centers, doctors’ offices or hospitals. In these facilities, health is the No. 1 priority so sanitation is a mandate! We not only meet that mandate, but we even go above and beyond the CDC standards.

Foodservice facilities, like restaurants, distribution centers or manufacturing centers. When food is involved, cleanliness is essential. With that said, we make it a priority to ensure that cleanliness and sanitation are not something you have to worry about.

Property management, including sky rises, businesses or apartment complexes. The lobby of these places is the first thing people see when they walk in. We can make this an experience for them, rather than a boring lobby.

People get sick, it’s a given; and sadly, the workforce can lose $260 billion per year in lost productivity. Call us today and let us help you create a germ-free and healthy work environment.

When you’re ready to have the cleanest business in town, we’re ready to help. Contact your local SERVPRO to get the pros working on the cleaning so you can work on the work.

The Fall Safety Tips You Need to Know | SERVPRO® of Reno Southwest

9/17/2021 (Permalink)

a small campfire burning bright in the dark night Be mindful about fall fire safety. Always remember that SERVPRO of Reno Southwest is the trusted leader in the restoration in

As we are seeing, the nighttime is bringing about some crisp weather. That’s right, the fall season is creeping up on us for sure.

This is the perfect weather for having campouts, roasting s’mores or simply enjoying the campfire. Regardless of what your top choice is, settle in and review some of these safety tips.

Campfire Safety

As you camp, hike or roast some warm toasty marshmallows, knowing how or where to build your campfire is probably the best safety tip you can know. As you probably know, you want to keep your fire away from anything flammable.

As you’re prepping items to get ready to burn, it’s best to use dry wood or bigger sticks. When you’re ready to start a campfire, never use an accelerant like kerosene or lighter fluid.

And when you are ready to call it a night, ensure that your fire has been extinguished completely before going in. All it takes is a small breeze to reignite an ember and have your fire started up again.

Space Heaters

Portable space heaters are some people’s best friends during the chillier months. But it’s important to recognize that space heaters are one of the most frequent causes of home fires in the fall and winter. Make sure you keep your space heater away from anything flammable.

Thanks to technology, most space heaters come with an automatic shut-off capability now, but even still, it’s essential you keep these on a level surface. Also keep these mini heaters away from kids or play areas to help ensure they don’t get knocked over.


As quickly as the year is going, while Halloween is still a good way off, we just want to touch on a few important issues. Remember that Halloween or fall décor and costumes can all be some serious fire hazards. Be sure to stay attentive when setting up your décor.

If a fire hazard should turn from potential to reality in your home, remember the trusted leader in the recovery industry and contact SERVPRO to get your property fully restored right down to the smell of smoke.

Water Where It Shouldn’t Be? Check These Common Culprits | SERVPRO® of Reno Southwest

9/7/2021 (Permalink)

a leak in ceiling creating water lines running down an interior wall A water leak can turn into a big problem. Contact the SERVPRO of Reno Southwest team if you are dealing with any water damage.

Dealing with water damage can be a stressful situation. Water in your home makes life easier, except when it goes outside of the areas in which it is designed to be contained. Water is always looking for somewhere to go, and it always seeks the path of least resistance.

Having knowledge of home systems that are designed to contain water can help you determine where a leak is coming from. Let’s look at a few common sources of water damage to keep your eye on:

Toilet seal. The toilet has two seals. One is a flapper that contains water in the tank, and the other is a wax seal that is located at the bottom of the commode where it meets the drain. Both of these seals have the ability to fail over time.

Refrigerator. Refrigerators with automated ice makers will have a supply line, which is a small plastic tube that takes water from the supply line and feeds the ice maker. All of those connections have the ability to leak. Refrigerators also have an evaporator coil that is used to help defrosting ice dissipate. If the coil doesn’t evaporate all of the water, there is a drip pan to catch it. From there, most of the time it evaporates. In certain instances, the drip pan may fill and need to be emptied. If that happens, have a professional check the condensing coil to ensure it is in proper working order.

Clogged gutters. It’s considered a good practice to routinely clean the gutters on your home. Debris can fill the gutters and prevent water from going into the downspouts and away from the house.

Roof damage. Storm damage to roofs can come in many different varieties. Tree limbs can break off trees and penetrate the roof, shingles can be torn or removed by high winds and hail damage can damage shingles. These are all things that can damage your roof. It’s best to inspect your roof after each storm to ensure it hasn’t been compromised.

Field line obstruction. There could be many causes for this, but the primary issue is root intrusion. Grease and other obstructions usually happen in the septic tank, unless you connect directly into a sewer system. In that instance, grease can also clog a sewer line.

Sump pump drain. If you have a sump pump, a device to move water from a low point in your basement or crawlspace out into a drain system, make sure the pump is in good working order and free of obstructions.

All of the items mentioned above are opportunities for water to intrude where it’s not meant to go. Knowledge of these systems will help you mitigate the risk. It’s better to be prepared than to have to deal with a water disaster!

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

Summer Weather Safety Precautions | SERVPRO® of Reno Southwest

8/18/2021 (Permalink)

a large lightning strike in a dark stormy sky If storms cause damage to your home or business, SERVPRO of Reno Southwest is on the line, ready to make things right.

Summertime makes us think of hot and sunny days, but we may also need to consider gloomy days, too.

Along with the sun and heat, summer can also bring more thunderstorms than any other time of the year. In most parts of the country, there are atmospheric conditions during summer that create moisture and warm air, which helps create thunderstorms.

Most places in the United States sees a large increase of summer storms during the summer months, and in Reno, it’s no different. We see a major decrease of precipitation during these months.

Staying Aware

Thunderstorms do happen often, but even though they’re common, they should never be taken for granted. You should always pay attention to storm alerts and make other arrangements if you have outdoor events planned.

You may want to invest in a NOAA Weather radio so that you can receive weather alerts even when the power is out.

Flooding is always possible, so if it’s heavily raining, you should plan to stay home and off the roads. Extreme storms can cause major issues like flooding and high winds, which can cause damage to your vehicles or home.

Dozens of people die every year because of storm-related accidents. This is why you can’t take Mother Nature for granted.

Staying Safe

Staying indoors during thunderstorms is important, especially if lightning is present. Make sure you stay indoors until you haven’t heard thunder for at least a half hour.

While indoors, make sure you’re taking extra precautions and staying away from windows. You can also make the kids happy by letting them skip baths or showers for that evening, since both are not recommended during storms.

In case of severe weather, be sure you have an emergency kit prepared, and know the evacuation route for your area.

Flash flooding can occur, well, in a flash! It’s best to stay off the roads during a storm—and never drive through water. Even a few inches of water can carry a car away during a storm.

There are any number of dangers that can come into play in a thunderstorm, and it’s always best to be cautious and put things on hold until storms safely pass. If storms cause damage to your home or business, SERVPRO is on the line, ready to make things right again.

Why SERVPRO Is the Ideal Restoration Partner | SERVPRO® of Reno Southwest

8/6/2021 (Permalink)

damaged furniture and other home items sitting outside of red brick house When you are dealing with any damage, immediate action is crucial. SERVPRO of Reno Southwest is your local restoration expert.

Helping things go smoothly is your main priority as a home or business owner.

While having things run smoothly all the time would be ideal, it’s also not very realistic. As we all know, disasters don’t discriminate, and when they happen, things running smoothly doesn’t really happen. Normal duties take a back seat, and now your primary focus is to get the emergency fixed.

We can take the pressure off of you, because disaster recovery is our job, not yours!

Readily Available

We are here 24 hours a day, seven days a week so that we can be at your service as soon as you need it.

When disaster strikes, as restoration specialists we know that every second counts. If your home or business has standing water in it, the longer you wait, the more mold growth. A fast response is crucial, and with a local office here in Reno, we can react immediately.

Specialized in both Residential & Commercial Restoration

Disasters don’t discriminate—homeowners and business owners alike can fall victim to natural or accidental damage.

That’s why we offer custom solutions for any situation. We get your home or business back to normal so that you can get back to your daily routine.

Expanded Services for Changing Times

Disease prevention is now front of mind, and having a clean and safe business is now essential. That’s why we now offer cleaning services that go beyond the traditional janitorial services.

When you offer a safe working or shopping environment, you are proving to your customers and employees that their well-being is important to you. At SERVPRO, we can offer you a Certified: SERVPRO Cleaned program that gives you peace of mind at the same time.

Natural or accidental disasters happen. But you shouldn’t fret because your local SERVPRO is ready to step in and help.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO of Reno Southwest.